How Volleman’s Family Farm Transformed Their Delivery Operations

Within 18 months, Volleman's Family Farm grew to delivering glass-bottled milk products to over 450+ stores across Texas. They turned to SPARK to automate their delivery operations by turning their paper-based ticket system into a custom mobile app and backend portal.

Project Overview

There’s so much more opportunity for us and our business to expand into whatever we can put our hands on. Just knowing that the integration is possible, we’re able to tailor it to our needs and get exactly what we need out of custom software.”
- Anna Volleman, CFO at Volleman's Family Farm

In 2020, the Volleman’s Family Farm began producing their own glass-bottled milk products that feature unique flavors. Within 18 months, they grew to delivering to over 450+ stores across Texas. They turned to SPARK to automate their delivery operations by turning their paper-based ticket system into a custom mobile app and backend portal.

The Challenge

After building their own processing plant for their unique, glass-bottled milk products, the Volleman’s Family Farm experienced rapid growth. Within 18 months, they were delivering to over 450 stores across Texas!

But behind the scenes, their operations weren’t as smooth.

We started out with my brother-in-law delivering in our one truck with paper tickets,” remarked Anna Volleman, CFO. “As the business grew, we were manually entering 600 to 700 order tickets each week into our accounting system back in the main office.”

Initially, the Vollemans tried off-the-shelf solutions, but found them too rigid. After some research, they discovered SPARK and clicked with the team’s transparent and collaborative approach to custom software development.

The Solution

Working with the SPARK team, they developed a custom mobile app to manage and track their bottled milk deliveries to stores, along with a backend portal that shows real-time delivery data. No more paper tickets and manual data entry.

Item data and sales orders from their ERP system NetSuite automatically sync to the mobile app.
Driver delivery team uses the app to view and manage their daily deliveries and routes.
After delivery, drivers can create real-time invoices and credits for their customers.
Once a driver’s trip is complete, the app automatically pushes the invoices and credits back into their NetSuite ERP.

After launching the app, they were able to cut two office staff just processing paper tickets. With SPARK as their technology partner, the Vollemans have endless opportunities when expanding their business.

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